COVID-19: Business continuity

COVID-19 lockdown: Office procedures in Victoria

With stage 4 restrictions in force in Victoria, the team at Hoyle Da Silva will be working remotely for the next 6 weeks or until otherwise advised by the Victorian State Government.

Although the city office will be closed, we would like to reassure you that HDS is fully operational and accessible to you via email and telephone.

We apologise for any inconvenience that may be experienced during this difficult time. We will make every attempt to respond to you as quickly as possible, however, on occasion, delays may be unavoidable and outside of our control.

We thank you for your patience and understanding.

COVID-19 Business Continuity Plan

As a consequence of the impact of the COVID-19 virus Hoyle Da Silva has activated its Business Continuity Plan which has meant the majority of our staff are now working safely from home.

 

Our move to working from home will not cause any interruption to our ability to service our clients and we will continue to operate during regular business hours.

Clients will continue to receive the same level of service through meetings via telephone, teleconference or video conferencing.

To prevent inappropriate sharing of sensitive data, our communications and data are protected and encrypted within the Microsoft Office 365 regime.

For staff working on an ad hoc nature within our office during this time we ensure social distancing is in place and all staff are aware how to protect themselves and others as per the guidelines listed on the Australian Government Department of Health’s website.

The management of Hoyle Da Silva thank you for your understanding during this crisis.

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